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Testimonials"An emailed question was answered quickly and in detail. Shipping was fast, within a day or two. The toy that I ordered was in perfect condition and well made. In short, these guys do everything right!!!" V.M., NY"I couldn't wait to write a review for this store! Their customer service is excellent. The product I wanted was not in stock at the time I found the store; they responded to my email immediately (on Saturday evening!), and promised to email me when the item was back in stock. Several days later, there it was. Easy to order, quick to ship, and products were exactly what I wanted. I'd purchase from them again, and I've added them to my favorites. I only wish every merchant was this good!" E.O., NC "I couldn't believe how quick the response was and all my questions were answered! A very pleasant experience; as a result I'll continue to order." I.L., WA "I am very pleased with KidEnergy. The company handled my order in a very professional manner. I was updated by e-mails, which made me feel very confident that my order was a top priority to them. I received my order within proper time. I am very happy with the way my experince with KidEnergy went and feel very comfortable about using them in the future. Thank you," D.D., NC "Item was shipped promptly. No problems. I would recommend this site!" J.M., MD "Excellent customer service. I had a billing question and they called me asap. Very efficient and curteous." J.O., CA "Smooth and easy...like it should be!" K.H., MD "They were temporarily out of stock for the item that I ordered and said that it would be available to ship on a specific date and would be delivered by Christmas. They honored the commitment and my order was shipped on the exact day they specified and delivered in time for Christmas:^) The online ordering process was quick and easy. I liked that they gave me a UPS tracking number and link so that I could follow my order, especially during the holidays." J.R., TX "My order was shipped exactly when they said it would and actually arrived a few days earlier than I expected. Thanks KidEnery. You saved Christmas for my grandchildren." K.M., VA "Their product descriptions and pics were fully descriptive and of considerable help. The ordering process, confirmation and quick delivery of the merchandise along with correct charge card billing made me a happy customer!" T.L., WA "These people were so nice, and very helpful. I had made typing mistakes, zip code mistake, wrong house number, I wondered if I was having some kind of an attack...they called me three times getting it all sorted out. We nearly became friends with our continued phone conversations as well as email. I would order from them again in a minute, well maybe not that soon - how about next Christmas?" A.P., GA "I am very satisfied with how smoothly my order went. I don't usually buy things online. I will definately consider KidEnergy for my next online toy shopping experience. Your prices are great. Thanks!" T.E., VA "I was amazed that they delivered in the time frame stated with the upcoming holiday approaching. I guess shopping on-line and ahead of time was a good idea too. The merchandise was exactly as it was advertised and represented and the price was right! Thank you." R.T., OH "We made two separate mistakes in our order, and KidEnergy bent over backwards to help us correct them. They acted as if it were an honor to help us." T.B., TX "They responded to my order comments and I received the item in 7 days. I would order from KidEnergy.com again and recommend them to others!" B.F., IL "My experience shopping at KidEnergy was my first time shopping on the internet. I only hope all purchases I make through this media go as well as it did with this company. KidEnergy has very good prices, was prompt with the order and made payment easy and stess free. Thanks!" H.J., MN "Your customer service department was wonderful and very understanding. I really appreciated how quickly my problem was taken care of. It was a pleasure dealing with you. Sincerely," M.B., NJ "I am thrilled with the experience I have had as a new customer of KidEnergy. Your web site is easy to use and your customer service staff is VERY customer oriented." C.G., MA "Especially appreciated an E-mail answer to a pre-sale question about the product.", R.M., PA "I got my order within a week, at christmas time. very cool." S.B., AZ "I am very pleased with the merchandise I ordered and how fast it was delivered. KidEnergy kept me informed of how my order was being processed." P.R., NJ "This was my first internet order. It was a breeze. KidEnergy seems to be a really good company and my first experience has been a good one." J.P., LA "Living in Texas..I wasn't sure how long the shipment would take (coming from Washington)..however I received it in a very timely manner and in excellent condition. Will definitely use again!!" D.D., TX "It was nice to find a place that carried the specific items I was looking for. KidEnergy was one of the few that carried the Step 2 products I wanted. Thank You." J.C., WI "I was very pleased that someone took the time to see if I had purchased the other section to my order. It made you feel like you were not just a number, but in fact a person. My grandson really enjoyed his Easter present. I will make sure I tell everyone about you. Again, Thank you," C.C., PA "The prices at Kid Energy were significantly lower than any other web merchant for the same product." K.F., MA "Quick Shipping and excellent communication. Thank you Kid Energy!! Our daughter had a great birthday, and she just loved the Dollhouse we bought." T.T., CA "I was a little leary of ordering because I had never heard of you before. I got your name from another website. You had the best deal on what I wanted! Everything arrived right on time and I was able to track it. Thanks!" M.C., FL "Everything went very smoothly. I had never heard of KidEnergy before and since I had a good experience I will not hesitate to pass on this website to a friend." C.C., CO "No problems at all. I was shipped what I asked for in a timely manner and was sent confirmation mails and stats. It was very good. I would buy from them again!" J.B., NY "Made every efforts to get my 2 year old her birthday present in time. Incredibly, the present got here in time, just as we were opening the other gifts! On top of everything, the women from KidEnergy was absolutely wonderful over the phone. Great store, recommended at every level." R.G., NY "What a great company! I decided to change the shipping address after placing my email order. I emailed the company and got a response instantly that said it would be no problem to switch the address. My item came quickly. Also, I could not find another toy web site that had the item that I was looking for. I got it cheaper through KidEngery (including the shipping and all!) than through the toy store in my local area. I am very pleased with the service." J.C., MA "I was thrilled that I was able to find the toy I was looking everywhere for, and it arrived at my home within a week. I would definitely look at kidenergy.com again for future items." T.C., IL "Order was recieved in about a weeks time. The grandkids love their roller coaster! My daughter who shops regularly on the net had never heard of you, is now checking out your site. I would definetely order again. Thanks." J.C., CA "The merchandise came quickly. It was as described on their website. They sent 2 thank you notes for our business. I would definitely deal with them again!" B.O., PA "This was my first experience ordering online. Everything was great, secure and very convenient." A.P., TX "Timely shipment and great product quality!" R.J., MO "I originally purchased one item from KidEnergy.com. When I told my brother about the item he asked me to order him one. I did the next day. I received an e-mail from KidEnergy.com wanting me to confirm that I did in fact want 2 of the same items and that I did not duplicate my order. I was very impressed that the company picked up on the "duplicate" order and contacted me to make sure that both identical orders was what I actually wanted. I appreciated the follow-up from the company...most companies would have just gone ahead and shipped both out without checking. This was my first purchase from KidEnergy and I plan to order again in the future. They appear to be a very customer-oriented company - looking out for their customers, which I really appreciate! P.S. KidEnergy was the only company that carried the exact product I was looking for! I was very happy to find it after searching all over for it!" M.P., IL "They responded to my queries promptly and alleviated any concerns I had about shopping online." J.G., WA "This was one of the best on-line buying experiences I've had - easy, clear, and fast - especially for being the holiday season." G.W., CA "K.E. sent an E-mail noting when merchandise was sent and included the tracking number making it easy to track the package door to door." R.D., PA "Easy to order, extremely fast shipping, everything I ordered arrived. Very impressed with the site and customer service." S.M., MT "Everything was great. I received the merchandise in a timely manner. I was e-mailed on the status, which was very nice. I would recommend you to a friend. Thank you." J.C., WI "Shipping was fast, the price was right. All in all a great shopping experience!" M.R., SC "Placing my order was quick and easy. It arrived at my home within a few days. I was very pleased. Thank you." R.B., TX "KidEnergy evidently carries a large inventory. I had been searching online and in local stores for the MegaPalace by Play Hut. They were the ONLY business that had it in stock. My order was processed in just a few minutes and the delivery was exactly when KidEnergy said it would be. Next time, I'll shop there first!" M.S., TX "I had never heard of kidenergy and was a little reluctant to order. But, it was the only online store with the product we wanted at a reasonable sale price with a fair shipping charge! Plus it arrived, as promised, in time for christmas in perfect condition!" J.B., SC "KidEngery had the item I was seeking in stock and were able to process the order and ship it quickly. I was surprisingly and pleasantly surprised! Would definitely order via KidEnergy again!" E.Y., NY |